Important last-mile related headlines
Our bite-sized synopses + PUDO solutions explained
October 4, 2020
‘Click and Collect’ method of picking up online purchases surges during the COVID-19 crisis
Bricks and mortar retailers who also offer online shopping are struggling to manage the surge in requests for in-store and curbside pick-up, and consumers who frequent multiple online stores are struggling to juggle disparate pick-up locations and oftentimes by-appointment-only services. Wrap all of that up in growing concerns over health and safety, and it is clear that the e-commerce ecosystem is desperate for consolidated solutions.
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Q. What does the future hold for e-commerce delivery, particularly inside the last-mile, and what role will click and collect play moving forward? How can PUDO help and generate revenue?
A. The answer is becoming more clear as we look to e-commerce giants that are consolidating retail and in so doing, exercising more and more control over delivery costs and methods.
The BOPIS model (buy online, pick-up in store or other physical location) is becoming more and more prevalent in the omnichannel flow, and it is particularly popular in online marketplace checkouts where consumers often see multiple pick-up locations within a relatively short distance of their delivery address.
As the cost of residential (B2C) deliveries continues to grow, more and more couriers are encouraging alternate parcel pick-up addresses and/or increasing fees for residential deliveries. These same community-hub locations are being utilized as parcel returns drop-off depots as well.
The PUDOpoint Counters Network fits perfectly within the BOPIS and click and collect models, both for parcel deliveries and returns, and it also addresses consignees’ concerns related to convenience, and health and safety in offering the fewest human touch points possible.
Within the PUDO business model, the Company earns revenue on each parcel that moves thorugh its system, and PUDOpoint Counters operators earn revenue also (plus benefit from increased foot traffic). Critically however, the fees paid to PUDO to manage parcel pick-ups at PUDOpoint Counters is much less than the cost to deliver via traditional B2C routes.
As more and more stakeholders join and feed parcel volume into the network, the Network expands and revenues and efficiencies grow exponentially. The crisis feeds the solution, which feeds the opportunity.
And the bigger the PUDOpoint Counters grows, the better! More efficiencies, more convenience, less emissions and delivery vehicle traffic, increased profits for all stakeholders, more parcel volume and associated revenue for the company.
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